GaffSwipe

Delete your GaffSwipe account

You can delete your GaffSwipe account and the data linked to it at any time.

In the app (fastest)

  1. Open GaffSwipe and go to Settings.
  2. Under Privacy, tap Delete my account.
  3. Confirm twice.

Your account is deleted straight away. You'll be signed out and won't be able to sign in with it again.

If you can't use the app

Email support@gaffswipe.co.uk from the email address you signed up with, with the subject “Delete my account”. We'll check the request comes from the account holder, delete the account and reply to confirm. If you write from a different address, we'll ask you to confirm from the address on the account first.

What gets deleted

  • Your account and sign-in
  • Your profile: name, date of birth, university, course and year, and your search preferences
  • Places you've swiped on and saved
  • Your notification settings and the devices registered for notifications

What we keep, and why

  • Messages you sent to landlords. The landlord keeps the conversation, but your name and profile are removed and you appear as “Deleted user”. The conversation is part of the landlord's records too.
  • Reports you made about listings or users stay so we can keep acting on them, without your name attached.
  • A record that the deletion happened: an account number and the date, nothing else.
  • Emails you sent us stay in our support mailbox.
  • Landlords: if you have recorded lets or commission invoices, we must keep those for accounting, so we close the account for you instead. Email support@gaffswipe.co.uk.

See our privacy policy for how long we keep each kind of data.

GaffSwipe Ltd, company number 17390238.